HK
Hannes K
1 reviews | Active since Sept 2022
29 Sept 2022, 09:34
Not as promissed
Be very carefull on this platform. Dealers outbid each other way over the retail value of your vehicle. Once the dealer has won the bid, he inspects your vehicke and starts to haggle and negotiate and cuts the offer way down. Fair enough, it is your perogative to accept or not, but don’t trust anyy offer on face value as the terms and conditions gives the dealer a lot of wiggle room. Would be a great system if you were given the under bidder’s details as well..
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Weelee's replyOfficial
06 Oct 2022, 11:05Hi there Hannes, We appreciate your honest feedback here. We have tried to reach out to you - please do let us know when you are ready to chat, we'd love to work with you and discuss the issue at hand. Please note that we do state that upon inspection, if new information is observed, offers have to be adjusted to account for the changes in profile. We will take your feedback on board and address this internally so that we can improve and do right by our customers. We hope you’ll consider giving us another chance in the future. Feel free to reach out to us anytime and we'll see to it that you get what you need. Best,
The Weelee team
The Weelee team
Best regards,
Weelee's reply06 Oct 2022, 11:05
Official
Hi there Hannes, We appreciate your honest feedback here. We have tried to reach out to you - please do let us know when you are ready to chat, we'd love to work with you and discuss the issue at hand. Please note that we do state that upon inspection, if new information is observed, offers have to be adjusted to account for the changes in profile. We will take your feedback on board and address this internally so that we can improve and do right by our customers. We hope you’ll consider giving us another chance in the future. Feel free to reach out to us anytime and we'll see to it that you get what you need. Best,
The Weelee team
The Weelee team
Best regards,