tR
taran R
1 reviews | Active since Jan 2022
06 Jan 2022, 11:58
Not a good experience at all
I got my car uploaded, and had an offer on the car went to the dealer after dropping off the car and signing the paper work, the dealer decided to drop the offer by R100 000, because they say that they weren't informed of certain information, which was listed to weelee, and I've waited a week for some sort of resolution/ accountability and Haven't heard back
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Weelee's replyOfficial
10 Jan 2022, 21:27Hello Taran, First off, thanks for sharing your feedback. And thank you for taking our call to discuss. We are really sorry that your Weelee experience didn’t meet your expectations. Clearly, we fell short, and we sincerely apologise.
In the future, we will make sure that the situation doesn’t happen again. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. Again, we’re sorry we dropped the ball this time, but we hope you’ll consider giving us another chance. Feel free to reach out to us anytime and we’ll see to it that you get what you need this time. All the best,
Team Weelee
In the future, we will make sure that the situation doesn’t happen again. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. Again, we’re sorry we dropped the ball this time, but we hope you’ll consider giving us another chance. Feel free to reach out to us anytime and we’ll see to it that you get what you need this time. All the best,
Team Weelee
Weelee's reply10 Jan 2022, 21:27
Official
Hello Taran, First off, thanks for sharing your feedback. And thank you for taking our call to discuss. We are really sorry that your Weelee experience didn’t meet your expectations. Clearly, we fell short, and we sincerely apologise.
In the future, we will make sure that the situation doesn’t happen again. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. Again, we’re sorry we dropped the ball this time, but we hope you’ll consider giving us another chance. Feel free to reach out to us anytime and we’ll see to it that you get what you need this time. All the best,
Team Weelee
In the future, we will make sure that the situation doesn’t happen again. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. Again, we’re sorry we dropped the ball this time, but we hope you’ll consider giving us another chance. Feel free to reach out to us anytime and we’ll see to it that you get what you need this time. All the best,
Team Weelee