1 reviews | Active since Jul 2011
No feedback from Weelee staff
I'm sorry, but I had a bad experience with the Megastore in Centurion and probably won't waste my time going there again.
On 27 February this year, I came into the warehouse to view a Prado I was interested in buying. At the same time, I asked for an evaluation of my Hilux as a trade-in.
I never received a value on my vehicle, nor did the salesman on the floor bother to get back to me. I followed up telephonically no less than three times to get contacted back. To this day, I have not received a call or received any value on my vehicle.
That, in my book, is poor service. I had pleasant dealings with Weelee in the past, but this experience left a sour taste, and I would think twice before returning.
We're so sorry for the disappointing service. We're so sorry for the delay in getting back to you. We understand your frustration and can assure you this is not the level of service we aim to provide. I have escalated the matter internally and we will be reaching out to you shortly to make sure your concerns are taken on board going forward.
The Weelee Team
Best regards,
We're so sorry for the disappointing service. We're so sorry for the delay in getting back to you. We understand your frustration and can assure you this is not the level of service we aim to provide. I have escalated the matter internally and we will be reaching out to you shortly to make sure your concerns are taken on board going forward.
The Weelee Team
Best regards,
