1 reviews | Active since Jul 2019
No communication - extremely poor service
I have made contact with Weelee to sell my vehicle through them as I thought it would be an easy processas I don't have alot of time on my hands but boy was I wrong.
Sent details of my vehicle on 22/09/2023 and received a call that afternoon for more info was promised a offer will be sent to me shortly. On 29/09/2023 I called into their call centre as my WhatsApp's and emails were not responded to. They said that one of their buyers was interested in the vehicle and they put me through to him. He said he was busy and I must take his number and send him the reference number via WhatsApp and he will get back to me which I proceeded to then do. It is now the 06/10/2023 and he still hasn't read nor contacted me in any way or form. I have sent emails and WhatsApps to this company but I get no response at all.
I really thought this would be easy but okay I will go to We Buy Cars.
Thanks for taking the time to review your experience with our team. We're really sorry that it's been so disappointing. Please know that this is not the level of service we aim to provide and we've escalated the matter internally.
If you're open to it, someone from our team will be reaching out to try and rectify the situation.
We appreciate you bringing this to our attention and for holding us accountable.
The Weelee Team
Best regards,
Thanks for taking the time to review your experience with our team. We're really sorry that it's been so disappointing. Please know that this is not the level of service we aim to provide and we've escalated the matter internally.
If you're open to it, someone from our team will be reaching out to try and rectify the situation.
We appreciate you bringing this to our attention and for holding us accountable.
The Weelee Team
Best regards,
Disgusting service. Would not recommend.
Disgusting service. Would not recommend.
