1 reviews | Active since May 2016
My Weelee experience... Not what they advertise
My Weelee Experience... not what I expected!
I submitted my vehicle details online. Pictures and all information requested as well as to the agent who called and was given a purchase price of R155 000.
I met with your representative in Midrand who checked the vehicle after which he dropped the purchase to R135 000. His reason being that the vehicle loaded on their site was one with aircon which was simply not the case as it was not the first time I loaded my vehicle on Weelee. Weelee previously showed the vehicle make and model loaded in their email correspondence previously not sure why they changed it now not to show what vehicle was loaded on their site.
What puzzled me was you either get a model with and aircon and one without and my VIN no would give all this info which was sent prior to our meeting.
As it was not my first attempt to sell my vehicle through Weelee I sent an email requesting the info I loaded online which to date I have not received.
To date no call, email, SMS or any communication was received from Weelee in regards to my query. They could however communicate with me via email, a phone call, WhatsApp and SMS prior to the sale of the vehicle.
I would definitely not recommend anyone selling their vehicle to do it through Weelee.
Regards, A. Kenny ***
Firstly, I apologise for the delay in communication as well as the misunderstanding and inconvenience caused by it. The company's aim is and will always be to help you sell your car for the best price and I am sorry that we fell short this time. Secondly, I appreciate you taking the time to write such a detailed review of your experience and can assure you, your comments will be taken on board going forward. A Weelee representative will be contacting you shortly to make sure your concerns are heard.
The Weelee Team
Firstly, I apologise for the delay in communication as well as the misunderstanding and inconvenience caused by it. The company's aim is and will always be to help you sell your car for the best price and I am sorry that we fell short this time. Secondly, I appreciate you taking the time to write such a detailed review of your experience and can assure you, your comments will be taken on board going forward. A Weelee representative will be contacting you shortly to make sure your concerns are heard.
The Weelee Team
