License disc - no feedback

Bought my car at Weelee in October 2024. Still didn't receive my car's license disc, when I go into Natis to book it out myself, i get: "The motor vehicle must be licensed for the transaction to be performed. Please contact your Registering Authority. Rule: The vehicle must be in the LICENSED state." I have been struggling to get any feedback from Weelee and nobody can assist me. They registered the incorrect address that was never given on the car and can't change it. I did pay a admin fee for all this to be sorted but they can't and now nobody can give answers. My license disc is expiring in April 2025 so its been a few months of struggling and now i'm going to get tickets because of them. Dissapointed in their service where they can't fix their own mistakes now i'm sitting with the problem.