SS
Sakkie S
1 reviews | Active since Jan 2019
13 Feb 2024, 20:12
If you want NO aftersale service...this is the guys for you
Worst aftersales service ever!!!! Went for a testdrive in a car...noticed the engin light was on.We were promised that is is just a sensor and it wil be fixed of we wanted to buy the car...so we did...on collection the engin light was of...drove 100km adn the light came back on... contacted the sales person.We were promised that a technician in oir area will come and have a look...4 days later we contacted him again...He told us we should talk to the aftersales manager...I don't know how he got this position as he provide NO aftersales service..He and the salesman doesn't respond to massages or anything.
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Weelee's replyOfficial
14 Feb 2024, 09:51Hi Sakkie,
We're so sorry about all the inconvenience caused. We appreciate you bringing this to our attention and can assure we do not take the matter lightly. We have escalated your complaint internally and will be reaching out to you urgently to try and resolve the matter.
The Weelee Team
We're so sorry about all the inconvenience caused. We appreciate you bringing this to our attention and can assure we do not take the matter lightly. We have escalated your complaint internally and will be reaching out to you urgently to try and resolve the matter.
The Weelee Team
Weelee's reply14 Feb 2024, 09:51
Official
Hi Sakkie,
We're so sorry about all the inconvenience caused. We appreciate you bringing this to our attention and can assure we do not take the matter lightly. We have escalated your complaint internally and will be reaching out to you urgently to try and resolve the matter.
The Weelee Team
We're so sorry about all the inconvenience caused. We appreciate you bringing this to our attention and can assure we do not take the matter lightly. We have escalated your complaint internally and will be reaching out to you urgently to try and resolve the matter.
The Weelee Team