NM
Nozimanga M

1 reviews | Active since Oct 2024

04 Oct 2024, 11:16

I signed a contract last week Friday, they sold me a car with a velve broken about 15 minutes of the dealership while on a freeway got a flat tyre had to drive home with a spare wheel, informed weelee that there are some noise in the car and no response

I signed a contract last week Friday, they sold me a car with a velve broken about 15 minutes of the dealership while on a freeway got a flat tyre had to drive home with a spare wheel, informed weelee that there are some noise in the car and no response. Ebrahim the sales person’s customer service was excellent he communicated throughout the entire process, I would rate Ebrahim’s service 4 stars ⭐️

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Replies (1)
Weelee
Weelee's reply04 Oct 2024, 14:07
Official
Hi Nozimanga,

Thank you for taking the time to share your experience with us. We’re glad to hear that Ebrahim provided you with excellent customer service. We sincerely apologise for the issues you’ve encountered with your vehicle. This is certainly not the experience we want for our customers. Please note, we will be passing your comments on to our sales department to ensure we improve where we’ve let you down. 

Regards,
The Weelee Team