RV
Rupesh V

1 reviews | Active since May 2024

18 Aug 2024, 13:09

I shouldn’t have bought from Weelee

Still waiting to find a resolution from Weelee on the faulty vehicle they sold. I trusted them but they let me down. They don’t understand that they may have many complaints but the customer has only one. The delay from them has costed me thousands on rent and I still dont have any resolution or timeline.

0
Replies (1)
Weelee
Weelee's reply19 Aug 2024, 11:11
Official
Hi Rupesh,

We sincerely apologise for the difficulties you’ve experienced since your vehicle purchase. We understand how disheartening this must be and want to assure you that we are committed to rectifying this issue. We have escalated your case internally and will be contacting you to address and resolve the situation.  Your feedback is crucial in helping us improve our services, and we are dedicated to providing the level of support and care that our customers deserve. Again, we apologise for your frustration and hope to make things right.

Regards,
The Weelee Team