MM
Marcia M
1 reviews | Active since Sept 2025
27 Sept 2025, 05:50
I recently purchased...
I recently purchased a vehicle from them i took the vehicle for service anx the outcomes was the vehicle involved in an accident and i called them and was advised to bring back the car for review so i wanted my refund hence im not happy with the car and they refused its about 2 months now what frustrate mi is im paying for the vehicle that im not driving
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Replies (2)
Weelee's replyOfficial
29 Sept 2025, 13:33Hi Marcia,
We’re truly sorry to hear about the challenges you’ve faced with your recent purchase, and we understand how frustrating this must be. That is not the level of service we aim to provide.
Please note that your concerns have been escalated internally, and our team is currently reviewing the matter to ensure it is addressed fairly. Thank you for bringing this to our attention.
Regards,
The Weelee Team
We’re truly sorry to hear about the challenges you’ve faced with your recent purchase, and we understand how frustrating this must be. That is not the level of service we aim to provide.
Please note that your concerns have been escalated internally, and our team is currently reviewing the matter to ensure it is addressed fairly. Thank you for bringing this to our attention.
Regards,
The Weelee Team
Weelee's reply29 Sept 2025, 13:33
Official
Hi Marcia,
We’re truly sorry to hear about the challenges you’ve faced with your recent purchase, and we understand how frustrating this must be. That is not the level of service we aim to provide.
Please note that your concerns have been escalated internally, and our team is currently reviewing the matter to ensure it is addressed fairly. Thank you for bringing this to our attention.
Regards,
The Weelee Team
We’re truly sorry to hear about the challenges you’ve faced with your recent purchase, and we understand how frustrating this must be. That is not the level of service we aim to provide.
Please note that your concerns have been escalated internally, and our team is currently reviewing the matter to ensure it is addressed fairly. Thank you for bringing this to our attention.
Regards,
The Weelee Team
MM
Marcia M's updateReviewer Update
30 Sept 2025, 07:44Thanks for confirmiing the escalation of my case internally. However i wold like to highlight that emzil was sent directly to COO and yet did not receive any correspondence regarding the progress of the matter .
Could you please advise on the expected timeframe for your team to communicate further?
I appriciate your attention to this matter and look forward to your prompt reply in line with the consumer protection act
Could you please advise on the expected timeframe for your team to communicate further?
I appriciate your attention to this matter and look forward to your prompt reply in line with the consumer protection act
MM
Marcia M's update30 Sept 2025, 07:44
Reviewer Update
Thanks for confirmiing the escalation of my case internally. However i wold like to highlight that emzil was sent directly to COO and yet did not receive any correspondence regarding the progress of the matter .
Could you please advise on the expected timeframe for your team to communicate further?
I appriciate your attention to this matter and look forward to your prompt reply in line with the consumer protection act
Could you please advise on the expected timeframe for your team to communicate further?
I appriciate your attention to this matter and look forward to your prompt reply in line with the consumer protection act