MS
Mr S

1 reviews | Active since Oct 2023

11 Oct 2023, 17:18

I bought a car and it gave issues the next day

I bought a car and it gave issues the next day. I called the dealer and the car was collected 2 days later. When i had to pick up the car i asked for a report which i never received. The car continued to give same issues until i had to fix it myself. I informed the sales guy and he said customer care will contact me of which they havent. I am very disappointed with the service recieved.

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Replies (1)
Weelee
Weelee's reply11 Oct 2023, 17:51
Official
Hi Mr Sibeko,

I'm terribly sorry that this has been your experience with our team. We are constantly working to improve the level of service provided to our customers and we're so sorry we fell short this time. I've escalated the matter internally and you'll be getting a call from us shortly. 

We appreciate you bringing this to our attention,
The Weelee Team