1 reviews | Active since Dec 2017
Horrible service
I bought a vehicle in December from them i was promised the vehicle had full service history i took delivery of the vehicle however there was no service book. Ive had constant engagements with the team however they still fail to provide me with the book.
The vehicle had dents on the passenger side they said i should get quotes to have it fixed but when i sent one they said it was not within what they were looking pay they then informed me they would source for quotes and sort it out for me but here we are since December nothing has been fixed.
At 1st they said I didn’t pay the deposit which after checking i realised i hadn’t made the transaction to them and i made the payment but still I'm getting the worst end of the stick.
I honestly regret doing the deal with them.
We are sorry for the delay in communication. This is not the level of service we aim to provide and we understand your frustration with the manner in which your complaint has been handled. I have escalated the matter internally and we will be reaching out to you shortly to make sure your concerns are heard and that we can reach a resolution.
We apologise again for the inconvenience caused,
The Weelee Team
We are sorry for the delay in communication. This is not the level of service we aim to provide and we understand your frustration with the manner in which your complaint has been handled. I have escalated the matter internally and we will be reaching out to you shortly to make sure your concerns are heard and that we can reach a resolution.
We apologise again for the inconvenience caused,
The Weelee Team