EU
Elzaan U
1 reviews | Active since Nov 2020
22 Feb 2024, 15:31
Horrible customer service and communication.
Very disappointed this morning. Waited over an hour and a half for the Weelee buyer to show at my place as per our arrangement earlier this week. Constantly tried to phone them. The guy didn’t answer. After a while he picked up and claimed “he phoned me last night to say they are not buying the car anymore”. Not the way to do business. Terrible communication and customer service.
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Weelee's replyOfficial
23 Feb 2024, 08:22Hi Elzaan,
We're so sorry about the dissapointing experience. This is not the way we usually conduct business and can assure you, your concerns will not be taken lightly. We have escalated the matter internally.
Again, we're very sorry for the inconvenience caused,
The Weelee Team
We're so sorry about the dissapointing experience. This is not the way we usually conduct business and can assure you, your concerns will not be taken lightly. We have escalated the matter internally.
Again, we're very sorry for the inconvenience caused,
The Weelee Team
Weelee's reply23 Feb 2024, 08:22
Official
Hi Elzaan,
We're so sorry about the dissapointing experience. This is not the way we usually conduct business and can assure you, your concerns will not be taken lightly. We have escalated the matter internally.
Again, we're very sorry for the inconvenience caused,
The Weelee Team
We're so sorry about the dissapointing experience. This is not the way we usually conduct business and can assure you, your concerns will not be taken lightly. We have escalated the matter internally.
Again, we're very sorry for the inconvenience caused,
The Weelee Team