1 reviews | Active since Feb 2022
horrible after sales
worst after sales ......several serious concerns regarding the vehicle I purchased through Weelee on 17 April 2025.
Since collecting the car, I have experienced multiple issues that were not disclosed prior to the sale:
High-speed noise – The vehicle makes a concerning noise at speeds above 100 km/h. I was advised that the tires were to blame, but they are brand new and in good condition.
Low-speed bumping – The car drives unevenly and bumps when moving slowly.
Electrical faults – Within 2 weeks, the boot stopped opening, and both the boot light and cabin light stopped working simultaneously. This strongly suggests an electrical fault.
Missing lock nut tool – The car has locking wheel nuts, but no key/tool was provided. I was told to “see on my own” when I called, which is unacceptable for something so essential.
Thank you for bringing these to our attention. We sincerely apologise for the issues you’ve experienced with your vehicle after purchase this is certainly not the level of service or quality we strive to provide at Weelee.
We take your feedback very seriously and are committed to resolving these matters as quickly as possible. Please note that one of our consultants will be in touch to thoroughly investigate the issues you described. Your satisfaction and safety are very important to us, and we’re determined to make this right. Thank you for your patience and understanding.
Regards,
The Weelee Team
Thank you for bringing these to our attention. We sincerely apologise for the issues you’ve experienced with your vehicle after purchase this is certainly not the level of service or quality we strive to provide at Weelee.
We take your feedback very seriously and are committed to resolving these matters as quickly as possible. Please note that one of our consultants will be in touch to thoroughly investigate the issues you described. Your satisfaction and safety are very important to us, and we’re determined to make this right. Thank you for your patience and understanding.
Regards,
The Weelee Team