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Mathew M

1 reviews | Active since Jul 2022

14 Jul 2022, 13:01

Helped me find a good buyer, but…..

Weelee’s platform was simple and intuitive to use. I had to list more than once, as we didn’t get the right price first time-around. On second listing, we found the right price. That’s where the process becomes a bit more “manual” than expected. As a client, you are required to then make contact and liaise direct with the dealer. The dealer also fails to update the Weelee team directly, so I received multiple calls per day from Weelee support asking for an update on the deal, who didn’t convey these updates to their colleagues. Becomes quite disruptive. To enhance client experience, The platform should allow for dealers to provide updates to Weelee team direct.

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Replies (1)
Weelee
Weelee's reply14 Jul 2022, 16:35
Official
Hey Mathew,  We are pleased to hear that you had such a simple and successful experience with Weelee. We will be sure to pass that positive feedback off to our team. We take a lot of pride in our work, so thank you for taking the time to share how it’s worked out for you. It means a ton to us. 

Have a great day. Regards, the Weelee team