GG
Gavin G
1 reviews | Active since Jul 2022
21 Jul 2022, 09:53
Great business, but the agents have found a loophole
Weelee itself is really on top of things. They call regularly and sort out the seller and make sure that everything is going accordingly. The purchasers, however, seem to be taking advantage of a loophole in the system which is to offer a high amount to get their foot in the door, and then give a small amount when they arrive. I got offered great prices initially, and then the dealer took off 25% of their price when they arrived, even citing the fee they needed to pay Weelee as a justification for dropping the price, as if it was news to them. Anyways, still a great way to sell the car, but it might not be a bad idea to get a base price from We Buy Cars before going through with Weelee themselves.
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Weelee's replyOfficial
25 Jul 2022, 13:41Hi there Gavin,
First off, thanks for sharing your feedback. We are really sorry that your experience with the dealer didn't meet your expectations. Clearly, we fell short, and we sincerely apologise.
In the future, we will make sure that the situation doesn’t happen again. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. In the future, please feel free to reach out to us anytime and we'll see to it that you get what you need.
Best, The Weelee team
First off, thanks for sharing your feedback. We are really sorry that your experience with the dealer didn't meet your expectations. Clearly, we fell short, and we sincerely apologise.
In the future, we will make sure that the situation doesn’t happen again. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. In the future, please feel free to reach out to us anytime and we'll see to it that you get what you need.
Best, The Weelee team
Weelee's reply25 Jul 2022, 13:41
Official
Hi there Gavin,
First off, thanks for sharing your feedback. We are really sorry that your experience with the dealer didn't meet your expectations. Clearly, we fell short, and we sincerely apologise.
In the future, we will make sure that the situation doesn’t happen again. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. In the future, please feel free to reach out to us anytime and we'll see to it that you get what you need.
Best, The Weelee team
First off, thanks for sharing your feedback. We are really sorry that your experience with the dealer didn't meet your expectations. Clearly, we fell short, and we sincerely apologise.
In the future, we will make sure that the situation doesn’t happen again. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. In the future, please feel free to reach out to us anytime and we'll see to it that you get what you need.
Best, The Weelee team