1 reviews | Active since Jan 2025
***** from weelee
We bought a car from weelee January 2024, to date we have driven the car 2 month out of a year. They sold the car with full service history. With. 7 days the car was returned as it had faults and a noise on the engine. The car was returned, they then used their own mechanic and they claimed R35000 from our warranty without telling us, mototech who they were working with. They replaced the vanos on our x3 bmw. We have messages as proof that they said they will pay to fix the car because it was within 7 days, the car was then for 3months at the mechanic as the car came back and it the engine seized. They then sent a quote and mototech said the car must go to another mechanic who can do it cheaper to replace the engine. The engine was replaced and 2 weeks later the car had a water leak and they wanted us to pay half of the water leak we made a noise and they fixed it. The car was there from September at the new mechanic we got it back end of October with a 2nd hand engine. In January the engine that mototech said must be put in switched off and didn't start, we the. Got a flatbed and we tried to start the car the next day and it had knocking noise and switched off after few seconds. We called the mechanic immediately and sent the car on flatbed. They insurer now says they won't pay the claim, auto and general through mototech who works through weelee. The mechanic said they get lots of weelee cars. They use there own mechanic who claims from your warranty to make money. There needs to be an investigation. I'm still waiting for the sales manager of weelee to call me since last year his name is nick. No call. Broken cars are being approved by banks for weelee. A bigger investigation must happen. Now weelee, mototech. Auto and general and marquy car finance are in it. Weelee should have replaced the car. We have photos that the engine was never serviced for a long while hence the first engine seizing. We are paying for a car that we have not driven we will be taking this matter to the consumer protector as many people are being fooled by these companies.
We’re truly sorry to hear about the difficulties you’ve experienced, and we appreciate you taking the time to share your concerns. Thank you for bringing this to our attention. We take issues like this very seriously and want to assure you that we are committed to resolving this situation.
We will be forwarding your feedback to our team, to investigate the matter further. Your satisfaction is important to us, and we aim to provide transparent and reliable service, and we will do everything we can to address your concerns.
Regards,
The Weelee Team
Best regards,
We’re truly sorry to hear about the difficulties you’ve experienced, and we appreciate you taking the time to share your concerns. Thank you for bringing this to our attention. We take issues like this very seriously and want to assure you that we are committed to resolving this situation.
We will be forwarding your feedback to our team, to investigate the matter further. Your satisfaction is important to us, and we aim to provide transparent and reliable service, and we will do everything we can to address your concerns.
Regards,
The Weelee Team
Best regards,
