ZM
Zolani M

1 reviews | Active since Oct 2014

17 May 2024, 08:54

From Good to Bad

My wife and I bought 2 cars from Weelee, the welcoming from the salesman was great with a great smile and great communication. He took us around the warehouse in Kempton park showing us all the cars until we made our choice of 2 cars which we bought cash. One of the cars have a battery problem and a sparewheel machine that was broken and he made a kind of promises that all will be fixed and we can have the cars, after few weeks of waiting we rich out to him and he kept saying he is working on it till the car failed to start because of the battery and we were forced to buy a new one, he requested us to send an invoice to him and we did however we are still waiting to hear from him till today. We also did a quote of the spare machine and send to hill and he went silent on us till today, as much as I love Weelee but at this stage I will never recommend them to anyone. I need to buy 2 Bakkies for my farm but because of the expirience, will not even think twice about them and some of my farming friends who are looking at buying bakkies, I cannot send them to Weelee at all. The name of salesman is Dylan.

0
Replies (2)
Weelee
Weelee's reply17 May 2024, 08:59
Official
Hi Zolani, 

We're so sorry to hear you've had a disappointing experience and the delay in communication from our team - we value your feedback and appreciate you taking the time to bring this to our attention. We have escalated your review internally and we'll be contacting you urgently to make sure your concerns are taken on board going forward. 

The Weelee Team
ZM
Zolani M's update20 May 2024, 17:52
Reviewer Update
As expected from useless companies who take our money’s and treat us like **** at the end, they promise to get back to me urgently till today I’m still waiting for their call. I regret making such transaction with them clearly they have a long way to go if they think they will compete the the likes of We buy cars with this kind of attitude. I’m not going to let this go, I’m going to purplish it on my social media pages and will also do a live video on my tick and also post the communication between my wife and Dylan the sales person so that people will know that I’m not just talking nonsense, will also send this and the communication to ombudsmen.