BA
Brian A

1 reviews | Active since Jan 2021

02 Jun 2025, 11:01

Frikkie & Muniska Made It Easy

We recently bought a vehicle through Weelee, and I just have to take a moment to thank both Frikkie and Muniska for making the entire experience such a pleasure.

Frikkie was fantastic from start to finish — professional, friendly, and genuinely willing to go the extra mile. He kept us informed every step of the way, patiently answered all my questions, and made sure everything was sorted without a hitch. It’s not every day you come across someone so dedicated to excellent customer service.

A special thank you as well to Muniska, the F&I lady, who made the contract signing process quick, easy, and completely painless. Her friendly approach and clear explanations made what can often be a stressful part of buying a car feel seamless and simple.

Together, they turned what could have been a daunting process into an enjoyable and effortless experience. We highly recommend the team at Weelee

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Replies (3)
Weelee
Weelee's reply02 Jun 2025, 15:11
Official
Hi Brain,

Thank you for the incredible review! We’re absolutely delighted to hear that Frikkie and Muniska made your car-buying experience such a pleasure. From clear communication to friendly guidance, it sounds like they truly went above and beyond assisting you.

We’ll be sure to pass that positive feedback off to both of them. We take a lot of pride in our work, so thank you for taking the time to share how it’s worked out for you.

Regards,
The Weelee Team
BA
Brian A's update23 Jun 2025, 12:09
Reviewer Update
I would like to extend my sincere thanks to Weelee and the team once again. Although the vehicle we initially purchased presented issues and had to be exchanged, the way the matter was handled, along with the reassurance provided throughout the process, was truly appreciated.
@ Frikkie – You are an exceptionally positive, approachable, and straightforward person. A heartfelt thank you from me and my family — your service made a difficult situation much easier to navigate.

@ Desmond (After-Sales) – There’s room for significant improvement in customer service on your part. The lack of feedback and indifferent approach to addressing customer concerns is concerning. I encourage you to consider how you would feel if you were in the same position.
Thank you again, and you can be assured my daughter will soon be visiting Frikkie and Weelee for her first vehicle purchase.

Kind regards,

A Happy Customer, Brian and Heidi Anthony
Weelee
Weelee's reply11 Oct 2025, 12:50
Official
Hi Brian 

Thank you once again for sharing a positive experience received by Frikkie. We appreciate your valuable feedback and will certainly address and action areas of improvement. 

Regards, 
The Weelee Team