WN
Willie N
1 reviews | Active since Nov 2023
14 Nov 2023, 17:12
EXTREMELY POOR SERVICE!!!
HORRIBLE HORRIBLE! Wanted to buy a VW Tiquan from them in Kempton Park. Had to pay R 2000 holding fee. They had to fix something on the gearbox. Three weeks later I havent heard anything from them. I was told that the branch manager would phone me, that was the Tuesday, NOTHING!!!
The Saturday I asked them to cancel the offer and to pay back my R 2000. It is a week later and they still haven't paid back my money!
NEVER WILL I GO TO WEELEE AGAIN.
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Weelee's replyOfficial
14 Nov 2023, 17:36Hi Willie,
Firstly, we are so sorry that you've had a disappointing experience with Weelee. This is not the level of service we aim to provide. Secondly, we appreciate you bringing this to our attention. As we continue to improve our customer journey we ensure that every review is heard and all feedback is taken on board.
We have escalated your comments internally and will be in touch with you shortly.
The Weelee Team
Firstly, we are so sorry that you've had a disappointing experience with Weelee. This is not the level of service we aim to provide. Secondly, we appreciate you bringing this to our attention. As we continue to improve our customer journey we ensure that every review is heard and all feedback is taken on board.
We have escalated your comments internally and will be in touch with you shortly.
The Weelee Team
Weelee's reply14 Nov 2023, 17:36
Official
Hi Willie,
Firstly, we are so sorry that you've had a disappointing experience with Weelee. This is not the level of service we aim to provide. Secondly, we appreciate you bringing this to our attention. As we continue to improve our customer journey we ensure that every review is heard and all feedback is taken on board.
We have escalated your comments internally and will be in touch with you shortly.
The Weelee Team
Firstly, we are so sorry that you've had a disappointing experience with Weelee. This is not the level of service we aim to provide. Secondly, we appreciate you bringing this to our attention. As we continue to improve our customer journey we ensure that every review is heard and all feedback is taken on board.
We have escalated your comments internally and will be in touch with you shortly.
The Weelee Team