RR
Rinay R
1 reviews | Active since Aug 2016
14 Mar 2024, 20:06
Extremely poor service
I saw a car on Weelee which I really liked.I send the request there was a very friendly sale person who called contacted me. Mini I advise will do my own finance. I asked for an offer to purchase. Which I was send I read it and understood it. There is a warranty on it which I know from my past experience I do not want as it's only about money and they don't help you. I have advise the Mini she got the FNI Zonnique she was extremely rude and said I need the warranty and that's the only way forward. She was extremely rude
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Replies (5)0
Replies (5)
Weelee's replyOfficial
14 Mar 2024, 20:33Hi Rinay,
We're so sorry to hear about your less than satisfactory experience. We understand your frustration and want to assure you, this is not the level of service we aim to provide. Thank you bringing this to our attention. We will escalate your review internally and will contact you to make sure your feedback is taken on board going forward.
The Weelee Team
We're so sorry to hear about your less than satisfactory experience. We understand your frustration and want to assure you, this is not the level of service we aim to provide. Thank you bringing this to our attention. We will escalate your review internally and will contact you to make sure your feedback is taken on board going forward.
The Weelee Team
Weelee's reply14 Mar 2024, 20:33
Official
Hi Rinay,
We're so sorry to hear about your less than satisfactory experience. We understand your frustration and want to assure you, this is not the level of service we aim to provide. Thank you bringing this to our attention. We will escalate your review internally and will contact you to make sure your feedback is taken on board going forward.
The Weelee Team
We're so sorry to hear about your less than satisfactory experience. We understand your frustration and want to assure you, this is not the level of service we aim to provide. Thank you bringing this to our attention. We will escalate your review internally and will contact you to make sure your feedback is taken on board going forward.
The Weelee Team
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Rinay R's updateReviewer Update
19 Mar 2024, 14:52I have still not received any confirmation no phone call no email they just don't care
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Rinay R's update19 Mar 2024, 14:52
Reviewer Update
I have still not received any confirmation no phone call no email they just don't care
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Rinay R's updateReviewer Update
19 Mar 2024, 14:53Extremely poor service
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Rinay R's update19 Mar 2024, 14:53
Reviewer Update
Extremely poor service
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Rinay R's updateReviewer Update
21 Mar 2024, 12:30Still not received no response
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Rinay R's update21 Mar 2024, 12:30
Reviewer Update
Still not received no response
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Rinay R's updateReviewer Update
27 Mar 2024, 16:57Still no response
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Rinay R's update27 Mar 2024, 16:57
Reviewer Update
Still no response