RG
Ridoh G
1 reviews | Active since Feb 2022
09 Jul 2025, 09:18
Extremely disappointing aftersales service.
The dealership failed to deliver the vehicle on the agreed date and handed it over in an unroadworthy condition yet it was supp**** with a Dekra Roadworthy Report. Initial repairs took four months, yet the vehicle remains undrivable. Attempts to reach them via phone, messages, and email have been consistently ignored. Completely unacceptable experience.
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Weelee's replyOfficial
09 Jul 2025, 11:39Hi Ridoh,
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. This is not the standard of service or care we aim to provide. We understand your frustration, and we are committed to resolving this issue as quickly and fairly as possible.
Thank you for bringing it to our attention. We take matters like this very seriously and have escalated your concerns to our senior management team for urgent review.
Regards,
The Weelee Team
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. This is not the standard of service or care we aim to provide. We understand your frustration, and we are committed to resolving this issue as quickly and fairly as possible.
Thank you for bringing it to our attention. We take matters like this very seriously and have escalated your concerns to our senior management team for urgent review.
Regards,
The Weelee Team
Weelee's reply09 Jul 2025, 11:39
Official
Hi Ridoh,
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. This is not the standard of service or care we aim to provide. We understand your frustration, and we are committed to resolving this issue as quickly and fairly as possible.
Thank you for bringing it to our attention. We take matters like this very seriously and have escalated your concerns to our senior management team for urgent review.
Regards,
The Weelee Team
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. This is not the standard of service or care we aim to provide. We understand your frustration, and we are committed to resolving this issue as quickly and fairly as possible.
Thank you for bringing it to our attention. We take matters like this very seriously and have escalated your concerns to our senior management team for urgent review.
Regards,
The Weelee Team