LvdW
Lisa van der Walt

1 reviews | Active since Feb 2025

26 Feb 2025, 21:13

DO NOT BUY A CAR AT WEELIE - BAD BAD BAD

I wanted to buy a certain car. I made the R5000 deposit to secure the car. There was some issues with the car which needed to be repaired. After one week of no feedback we asked questions. The sales representative gave as very bad service. After the week he even called me a "poephol" and said he resigned with immediate effect. Still no answer on the car. We then spoke with the manager - but the service remained the same: very BAD. All I want is my R5000 deposit back. I have requested it numerous times. No feedback, no answer of our calls. Worst ever experience ever. And even being called names as a buying customer.

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Replies (1)
Weelee
Weelee's reply27 Feb 2025, 11:13
Official
Hi Lisa,

 We sincerely apologise for your experience that  is not the standard of service we uphold at Weelee. We take your concerns very seriously, and we want to assure you we will work to resolve this matter as quickly as possible 

Please note this has been escalated internally, one of our consultants will be in touch. Again, we sincerely apologise for the frustration caused. 

Regards,
The Weelee Team