Disgusting, distasteful customer experience from Jason at Weelee Midstream

We have bought a car in January 2024 and we've had nothing but endless empty promises from Jason. Not done what he said he would at point of sale. Not sure where to begin, but the latest is, the permit is expiring in 1 day, we've been promised to get this 2 to 3 weeks ago. Still no joy, try to contact Jason, in all arrogance does not apologise for the delay, keeps promising to follow up with the "department" and does not even call us by our names. His latest response to my husband...: sir I don't think you understand". When he said he has the disc and it will be delivered today, did not explain that it had to go to the couriers first, but we are to understand now that nothing's been delivered this time of the afternoon, Jason does not contact us unless we contact him and the conversation is very short, unapologetic, nonchalant, as if we are not real customers. My opinion, Jason should not be dealing with customers or he should be allocated only a select group of customers. We will not be recommending weelee to anyone, but will alert any potential customer of the disgusting service and distasteful experience.