1 reviews | Active since Feb 2024
Disappointed
I am extremely disappointed with the service I received from Weelee when attempting to sell my car. I wanted to sell my car and approached two companies for a quote – We Buy Cars and Weelee.
The service I received from We Buy Cars was exceptional. They followed up promptly, provided a quote on the same day, and were generally very accommodating and professional.
In contrast, the service I received from Weelee was extremely disappointing. The person I dealt with was extremely unfriendly and unhelpful. I had to follow up a week after my initial inquiry to get the actual price for my car. This lack of communication and delay in providing a quote was unacceptable.
I had high expectations for the service provided by Weelee, but I was let down and frustrated by the experience. I believe the level of service I received did not meet the standards that a reputable company like Weelee should uphold.
We are so sorry for the delay in getting back to you. This is not the level of service we aim to provide and we can assure your complaint will not be taken lightly. We have escalated the matter internally. We appreciate you taking the time to bring this to our attention. We will be reaching out to you urgently to make sure all your concerns are heard.
The Weelee Team
We are so sorry for the delay in getting back to you. This is not the level of service we aim to provide and we can assure your complaint will not be taken lightly. We have escalated the matter internally. We appreciate you taking the time to bring this to our attention. We will be reaching out to you urgently to make sure all your concerns are heard.
The Weelee Team
