Disappointed and worried

I'm extremely upset and angry about the situation with the 340i I bought from your dealership. I purchased it as a safe and reliable vehicle for my wife to use while I'm away on work, but the issues I've experienced have put my family's safety at risk.

The fact that your workshops have missed critical problems, despite multiple attempts to fix the car, is unacceptable. I was assured that the car was a platinum-labeled vehicle with zero issues on the Dekra report, but the inspection reveals that's clearly not the case. It's impossible for this car to be platinum-labeled given the issues found.

I'm appalled that I was misled by your labeling and Dekra reports, which I re**** on when making my purchase. As a consumer, I expect honesty and transparency, especially when it comes to the safety of my family.

I demand that you take immediate action to address this issue and ensure that my family is safe. I've reviewed your return policy, and I expect a full refund or a replacement vehicle that meets the platinum-labeled standards. Anything less is unacceptable.

I'm disappointed in the service I've received, and I expect a higher level of accountability from your dealership. The salesman's reassurance and your dealership's reputation are clearly not backed up by the quality of the vehicles you're selling.