cH
carol H
1 reviews | Active since Sept 2014
14 Apr 2022, 13:44
Could do better
Beware dealers who make an offer then come to find fault and renegotiate. Can live with that but not multiple calls from wheelie every day even though I told them on day one that I only listed on behalf of my son andtheyshould please deal with him. Found them very irritating.
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Replies (1)
Weelee's replyOfficial
15 Apr 2022, 11:12Good day Carol,
We appreciate your feedback here and are so sorry to hear you feel this way. We have checked on our side and it seems you were loaded as the primary contact versus your son, so you may have received a few extra calls instead of him. In terms of your dealer offer, we apologise that your offer changed, but our dealers do unfortunately need to adjust offers upon inspection if there is any new information assessed. We do know there is always room to do better, and our promise is for us to continue to push, improve and always do right by our customers. We are happy we were able to help your son sell successfully but we do sincerely apologise for your frustrations.
We hope you’ll consider giving us another chance in the future. Feel free to reach out to us anytime and we'll see to it that you get what you need.
Best,
The Weelee team
We appreciate your feedback here and are so sorry to hear you feel this way. We have checked on our side and it seems you were loaded as the primary contact versus your son, so you may have received a few extra calls instead of him. In terms of your dealer offer, we apologise that your offer changed, but our dealers do unfortunately need to adjust offers upon inspection if there is any new information assessed. We do know there is always room to do better, and our promise is for us to continue to push, improve and always do right by our customers. We are happy we were able to help your son sell successfully but we do sincerely apologise for your frustrations.
We hope you’ll consider giving us another chance in the future. Feel free to reach out to us anytime and we'll see to it that you get what you need.
Best,
The Weelee team
Best regards,
Weelee's reply15 Apr 2022, 11:12
Official
Good day Carol,
We appreciate your feedback here and are so sorry to hear you feel this way. We have checked on our side and it seems you were loaded as the primary contact versus your son, so you may have received a few extra calls instead of him. In terms of your dealer offer, we apologise that your offer changed, but our dealers do unfortunately need to adjust offers upon inspection if there is any new information assessed. We do know there is always room to do better, and our promise is for us to continue to push, improve and always do right by our customers. We are happy we were able to help your son sell successfully but we do sincerely apologise for your frustrations.
We hope you’ll consider giving us another chance in the future. Feel free to reach out to us anytime and we'll see to it that you get what you need.
Best,
The Weelee team
We appreciate your feedback here and are so sorry to hear you feel this way. We have checked on our side and it seems you were loaded as the primary contact versus your son, so you may have received a few extra calls instead of him. In terms of your dealer offer, we apologise that your offer changed, but our dealers do unfortunately need to adjust offers upon inspection if there is any new information assessed. We do know there is always room to do better, and our promise is for us to continue to push, improve and always do right by our customers. We are happy we were able to help your son sell successfully but we do sincerely apologise for your frustrations.
We hope you’ll consider giving us another chance in the future. Feel free to reach out to us anytime and we'll see to it that you get what you need.
Best,
The Weelee team
Best regards,