JK
John K

1 reviews | Active since Jan 2021

14 Feb 2024, 14:23

Cheating on the price that was agreed upon

Cheating on the price that was agreed upon

I sold a suzuki motor car on a mutually agreed price on the 7th of February. I left their premises without checking the credit as I thought this was a reputable company. When it came, it was R480,00 short. Upon enquiry they stated that it was for the license fees that a buyer(whom I do not know anything about) refused to pay. Weelee deducted the money without even letting me know. And as courtesy I filled in the tank that cost more than R480. It is more than the money but the trust factor with this company is minimal. They could have told me about this and I could understand. So donot trust them at all when it comes to finance. I send a query to which there was not even a reply. In the same breath I must appreciate the professional assistance that Mr Derick Lourens and the admin people offered to me.

But this incident has shown that the company is definitely not trustworthy. Please be careful when you deal with them. John Kuriakose ***

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Replies (1)
Weelee
Weelee's reply14 Feb 2024, 14:47
Official
Hi John,

We're so sorry to hear about the misunderstanding and inconvenience around the sale of your car. We have escalated your concerns to the relevant department and will be sure to take them on board going forward. Again, we are so sorry you felt that we didn't handle the matter fairly and will be reaching out to you shortly to make sure we your complaint is heard. 

The Weelee Team