NL
Nico L

1 reviews | Active since Aug 2016

15 May 2024, 17:30

Cars sold by means of ******* Roadworthy is putting you and your loved ones at risk

Weelee is ************* and unreliable as they put vehicles through roadworthy *******ly exposing you and your loved ones to Danger.

Special mentions: Gerhard Theron -Manager Jonathan Jenkings - After sales Manager

There is no way to describe the frustration for the amount of times we have had to follow up with you and your team via text and call. That at times you simply do not revert.

You have done the absolute bare minimum to resolve this situation, the customer and after service received from you as Weelee is atrocious, the lack of care and consideration for your clients mental and physical wellbeing is non existent.

We viewed a car 18 Jan that we opted to buy after pointing out some issues Weelee was to correct, we fetched the car 1 Feb noting that numerous issues were not corrected.

We took it for inspection elsewhere, the list is as: The windscreen was cracked, park lights were missing, break discs were ridged, passenger door was not locking at all, consider Weelee knew the driver of this vehicle would be a woman.

There is no legal way, the vehicle had passed roadworthy.

Weelee was made aware of same and we returned the vehicle 15 March.

I was given a loan vehicle that was overheating, that i used until mid April. Weelee was made aware of this but made no efforts to swap out the vehicle as requested and arranged. This same vehicle was being sold on their website. Woe to the poor soul buying this to go to work.

We were then told that the vehicle we had bought could not be returned to us, that the deal would be cancelled and that we would need to take another vehicle. The state of this vehicle was so bad, that the car was not to be sold on Weelee’s floor but sent to auction nation to be auctioned.

The agreement between us and Weelee was that they would give us a good price on another vehicle, and they were to revert with options for similar vehicles. Not one option was presented, we had to do that work.

We settled on another vehicle we were told was in good condition, signed and sealed the deal, only to pick up a vehicle full of scratches and dents, the vehicle was promptly returned 22 April.

Weelee was to revert with other options, again nothing was done, we did the work only for them to be fussy and inflexible about what we were enquiring on.

We then opted to buy a car elsewhere.

Consider the amount of times we had to change and update insurance and motor warranties because of their carelessness and lack of support.

This situation stretched from 1 Feb until to date, ourselves and our attorney further await the weelee contract and dekra/vts report to take legal action for putting our safety at risk.

If you have any care or concern for the well being of your partner, wife, daughter, son or anyone you value look elsewhere for a vehicle.

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Replies (1)
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Nico L's update16 May 2024, 14:01
Reviewer Update
Little update on this review here, Weelee reported same to have it removed. Hello Peter has done their due diligence and obtained the needed from me to prove that this is legitimate and true.