Car sold with worn tyres

I purchased a vehicle from Weelee two months ago, and my experience has been extremely disappointing. Recently, I had a puncture and took the vehicle to a tyre shop. To my shock, they showed me that the tyres were completely worn on the inside. The tyre shop confirmed that the vehicle would not have passed a mandatory roadworthy test with tyres in that condition, indicating that the issue existed at the time of purchase.

I am also frustrated with the suggestion from the dealership that I might have swapped the tyres after the purchase. This claim is not only unfounded but also undermines the trust I placed in Weelee. Additionally, after receiving the vehicle, I had to notify the salesperson that it had not been serviced in two years, leading to me sending it back for servicing.

Moreover, I have been passed around to several employees without receiving a concrete response. This lack of accountability is highly concerning and disappointing. Specifically, Jonathan has not returned my call as indicated by his message. I noticed that other customers have had similar complaints about Jonathan not returning calls.

The safety of the vehicle is paramount, and I expect immediate action to rectify this issue, including replacing the tyres with ones that meet roadworthy standards. This matter is urgent and requires prompt resolution.

I hope this review helps other potential customers be aware of these issues before making a purchase from Weelee.