Car dealers a problem

This is the second time I have sold a vehicle through Weelee. The Weelee staff are very competent and wide awake. I do however have a problem with the car dealers who bid on the vehicle. They drive the price down for any excuse. We could not have our car serviced last year because of Covid. My husband and I are both high risk for severe symptoms possibly requiring hospitalisation so we have kept home as much as possible. The manager at Citton cars wasn't at all understanding even though we had only driven 8,000km after the service in 2019. I think you should impress on your clients that they probably will not get the amount which as bid on without having to read pages and pages of terms and conditions to get this information. I am therefore rating the whole experience and can only give 3 stars.