Can't get NATIS documents from Weelee. Salesman **** to us!
Salesman Jan Ramaboka from Weelee in Centurion sold us a vehicle based on numerous lies. Only once we went to fetch the car, and enquired on all the promises that was made, were we informed that it was all lies. After nearly cancelling the deal, Weelee begged us to take the car without signing any release papers. It has been over a month now and we can't get the registration papers from Weelee. Salesman Jan Ramaboka informed us that it will be send via Postnet. Its more than a month now and we still have not received any NATIS document for this car. Weelee does not respond to our numerous emails.
Helpful (0)
Replies (1)0
Replies (1)
Weelee's replyOfficial
08 Aug 2024, 14:05Hi Hendrikus,
We are so sorry for the disappointing experience and the delay in communication. We understand your frustration and can assure you this is not the level of service we aim to provide. We have escalated the matter internally and a consultant will reach out to you to ensure your concerns are heard and addressed going forward.
Regards,
The Weelee Team
We are so sorry for the disappointing experience and the delay in communication. We understand your frustration and can assure you this is not the level of service we aim to provide. We have escalated the matter internally and a consultant will reach out to you to ensure your concerns are heard and addressed going forward.
Regards,
The Weelee Team
Weelee's reply08 Aug 2024, 14:05
Official
Hi Hendrikus,
We are so sorry for the disappointing experience and the delay in communication. We understand your frustration and can assure you this is not the level of service we aim to provide. We have escalated the matter internally and a consultant will reach out to you to ensure your concerns are heard and addressed going forward.
Regards,
The Weelee Team
We are so sorry for the disappointing experience and the delay in communication. We understand your frustration and can assure you this is not the level of service we aim to provide. We have escalated the matter internally and a consultant will reach out to you to ensure your concerns are heard and addressed going forward.
Regards,
The Weelee Team