RV
Rupesh V
1 reviews | Active since May 2024
31 May 2024, 12:48
Buyer beware- Dont be their victim
Biggest mistake of my life to buy a car from them. They sold a faulty vehicle, refused to repair, after multiple discussions picked up the vehicle but never returned. No information on whats happening with the vehicle, no update on its return, no response to messages or emails, calls not picked. They left me with no car, no money, no response. Looking at the reviews, I am not the first one, neither will be the last. Beware if you are considering buying from them, you may be the next one.
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Replies (2)
Weelee's replyOfficial
31 May 2024, 16:03Hi Rupesh,
Thanks for taking the time to bring this to our attention. We value your feedback and can assure you we do not take your concerns lightly. We are so sorry for the delay in communication, this is not the level of service we aim to provide our clients with.
We have escalated your review internally and will reach out to you soon to resolve the matter.
The Weelee Team
Thanks for taking the time to bring this to our attention. We value your feedback and can assure you we do not take your concerns lightly. We are so sorry for the delay in communication, this is not the level of service we aim to provide our clients with.
We have escalated your review internally and will reach out to you soon to resolve the matter.
The Weelee Team
Weelee's reply31 May 2024, 16:03
Official
Hi Rupesh,
Thanks for taking the time to bring this to our attention. We value your feedback and can assure you we do not take your concerns lightly. We are so sorry for the delay in communication, this is not the level of service we aim to provide our clients with.
We have escalated your review internally and will reach out to you soon to resolve the matter.
The Weelee Team
Thanks for taking the time to bring this to our attention. We value your feedback and can assure you we do not take your concerns lightly. We are so sorry for the delay in communication, this is not the level of service we aim to provide our clients with.
We have escalated your review internally and will reach out to you soon to resolve the matter.
The Weelee Team
RV
Rupesh V's updateReviewer Update
09 Aug 2024, 08:142 months, no resolution. Vehicle goes to Weelee, come back with faults. Aftersales team make promises that they cant keep. The ultimate sufferer is the customer. Spent money on this vehicle, now no money, no vehicle, no response, Only excuses!!
RV
Rupesh V's update09 Aug 2024, 08:14
Reviewer Update
2 months, no resolution. Vehicle goes to Weelee, come back with faults. Aftersales team make promises that they cant keep. The ultimate sufferer is the customer. Spent money on this vehicle, now no money, no vehicle, no response, Only excuses!!