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Susan S

1 reviews | Active since Jan 2021

16 Oct 2025, 13:57

BUDGET TO REPAIR ALL THEIR CARS, THEY ARE SKILLED AT RIPPING YOU OFF

BE VERY CAREFUL. WEELEE CARS WILL NEED FIXING, BUDGET FOR IT. DO NOT LET THEIR AGENTS MISLEAD YOU AND IN MY OPINION CHARGE YOU MORE THAN THE CAR IS WORTH AND LISTED.

NEVER TELL THEM YOUR TRUE BUDGET.

Anthony a "top" sales agent quoted me R 21 500 more than the Weelee website listed price, Reduced from R140k to R18500.. When in my opinion, he was caught out and I asked if it was the same listing, his reply was " You should see the condition of the cars on the floor". He said "We wanted to fix it for you." He did not disclose upfront he was using R 21 500 of my money to do the fixes. Mind blow no 1 : Top agent at Weelee says :"you should see the condition of the cars on the floor." Mind blow no 2: Top agent at Weelee knows their cars will take at least R 21 500 to fixed. Mind blow no 3 : in my opinion, he was going to charge me R 21 500 more, debatable as to whether the fixes not disclosed would have been done.

WEELEE AGENTS ARE CLUELESS ABOUT THEIR OWN STOCK AND WHETHER UNDER OFFER The previous day, I had been given further bad service by Muneeb, when he was allocated to me and failed to let me know, from 9 am when Weelee opens and 11 am when I was already in the taxi travelling a very long way there, that the car I wanted HAD MYSTERIOUSLY between 10h30 and 10h50 gone to for repairs . After further annoying me showing 2 alternatives that didn't begin to compare, and me leaving before I got really rude, I was told that there another buyer had approved finance but hadn't seen the car. My conclusion is that I was BLOCKED FROM SEEING THE CAR AND MAKING AN OFFER.

I gave the CEO of Weelee a chance to sort this out. Weelee's "turning it around for me" was to refer me to Anthony and make me offer, at R21 500 higher than the listed price, which was not the kind of offer i had in mind. BE VERY VERY CAREFUL, WEELEE ARE WORSE THAN ALL THE OTHER DEALERS OUT THERE.

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Replies (2)
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Susan S's update17 Oct 2025, 06:34
Reviewer Update
As I cannot take this post down, I will say I was incorrect and apologize to Anthony, Muneeb and Weelee and for any effect this post may have on them. Even though things did not work out , they did all tried to help me. In the future I have hope that every one will get good service from them.
Weelee
Weelee's reply20 Oct 2025, 09:03
Official
Hi Susan 

Thank you for your review. We're happy to hear your problem was resolved. If you ever need our assistance, we're here to help! 

Kind regards,
The Weelee Team