sA
shannon A
1 reviews | Active since Oct 2017
23 Jul 2025, 11:00
Bad Service
Between the phone lines and the lady that works in FNI not sure who is more useless. you will call no one answer , ask for documents because you want to buy a vehicle you will wait till the ***s come home. Everything you request for or ask for will be pushed back. No meeting you halfway or helping, you not buying shoes you are trying to buy a vehicle. Everyone's phone lines are on voicemail even managers.
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Replies (1)
Weelee's replyOfficial
23 Jul 2025, 13:59Hi Shannon,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and completely understand your frustration. This is not the level of service we aim to provide.
We sincerely apologise for the poor communication and the lack of follow-through from our team. Please note your feedback is being taken very seriously, and we have escalated this internally for review to ensure accountability and prevent this from happening again.
Regards,
The Weelee Team
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and completely understand your frustration. This is not the level of service we aim to provide.
We sincerely apologise for the poor communication and the lack of follow-through from our team. Please note your feedback is being taken very seriously, and we have escalated this internally for review to ensure accountability and prevent this from happening again.
Regards,
The Weelee Team
Weelee's reply23 Jul 2025, 13:59
Official
Hi Shannon,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and completely understand your frustration. This is not the level of service we aim to provide.
We sincerely apologise for the poor communication and the lack of follow-through from our team. Please note your feedback is being taken very seriously, and we have escalated this internally for review to ensure accountability and prevent this from happening again.
Regards,
The Weelee Team
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and completely understand your frustration. This is not the level of service we aim to provide.
We sincerely apologise for the poor communication and the lack of follow-through from our team. Please note your feedback is being taken very seriously, and we have escalated this internally for review to ensure accountability and prevent this from happening again.
Regards,
The Weelee Team