1 reviews | Active since Sept 2019
Bad Service
I actually find it rather amusing. I am looking at Weelee's website and they are advertising 10/10 Hello Peter Trust Index Rating. However, they dont'seem to say what there rating is with regards to bad service. I went to Weelee (Kempton Park) last week Tuesday to purchase a Haval. The sale's person then got someone to come and value my car. Up until today I am still waiting for them to get back to me and let me know what my car is worth and if they can proceed with the deal. When I contacted the salesperson, they responded to me asking has an agent not contact me.
So with saying that I have gone somewhere else, and I will be picking up my new car on Wednesday this week. Thank you Weelee for me not been part of this 50 000 happy Customers
We have escalated this and in the future, we will make sure that our team is more responsive. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. Again, we’re sorry we dropped the ball this time, but we hope you’ll consider giving us another chance. Feel free to reach out to us and we'll see to it that you get what you need this time. Have a great day,
The Weelee Team
We have escalated this and in the future, we will make sure that our team is more responsive. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. Again, we’re sorry we dropped the ball this time, but we hope you’ll consider giving us another chance. Feel free to reach out to us and we'll see to it that you get what you need this time. Have a great day,
The Weelee Team