1 reviews | Active since Jan 2025
Bad experience. Incorrect engine number on vehicle.
I am extremely disappointed with my purchase from Weelee. Despite my numerous contact and patience with the team, I have not got any feedback from them after they had failed to disclose a critical issue with my vehicle that I purchased in 2023 (2019 Ford Fiesta) - the engine number does not match the records and has been removed from the vehicle. The dealership did not disclose this to us neither did they provide us with a dekra report.
This is not only a breach of trust but also a serious concern for the car's authenticity and resale value. I re**** on the dealership's representation of the vehicle, and their negligence has caused me significant stress and financial inconvenience.
The vehicle engine number on the old licence disk, new licence disk and the copy of the log book does not match at all. Imagine if I had been caught in a road block, I would’ve been placed under arrest due to this dealerships negligence as it looks like I’m driving a ****** vehicle.
I would advise potential buyers to exercise extreme caution when dealing with weelee and ensure that all documentation is thoroughly verified before making a purchase. Unfortunately, my experience has left a sour taste, and I would not recommend this dealership to anyone.
I would highly appreciate some kind of investigation, feedback or communication from them as I have not even received a call back yet so many attempts were made to get their attention.
Rating: 1/5 stars
Mr Preollin Govender ***
We appreciate your honest feedback, and we apologise that we have let you down.
We would like you to know that we have escalated the matter to our consultants so they can resolve the issue promptly. We want to ensure that you get what what you need, therefore our consultants will be in touch to assist you with making this right. Please feel free to reach out to us should you require any further assistance.
Regards,
The Weelee Team.
Best regards,
We appreciate your honest feedback, and we apologise that we have let you down.
We would like you to know that we have escalated the matter to our consultants so they can resolve the issue promptly. We want to ensure that you get what what you need, therefore our consultants will be in touch to assist you with making this right. Please feel free to reach out to us should you require any further assistance.
Regards,
The Weelee Team.
Best regards,
