CB
Cornel B
1 reviews | Active since Jun 2015
22 Jun 2025, 06:09
Bad experience at weelee centurion
Got a quote 3 months ago on a volvo ,went to weelee yesterday to trade in the car to buy a new one from weelee. Only to be told they do not buy Volvo's anymore . They should then change there adverts to we only buy certain cars and not all cars . They wasted my time,because of this **** service we the public do not have to support business like these . I wanted to buy the new car for my wife as a surprise ,weelee has now ruined the experience .
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Weelee's replyOfficial
23 Jun 2025, 13:41Hi Cornel,
We’re truly sorry to hear about your experience and understand how frustrating it must have been, especially when making plans around a vehicle purchase. We apologise for any inconvenience caused.
We understand how this could have led to confusion, and your frustration is completely valid. This is not the experience we aim to provide. Your feedback has been escalated to our management team for review. We appreciate you bringing this to our attention and will use it to improve our communication and service going forward.
Regards,
The Weelee Team
We’re truly sorry to hear about your experience and understand how frustrating it must have been, especially when making plans around a vehicle purchase. We apologise for any inconvenience caused.
We understand how this could have led to confusion, and your frustration is completely valid. This is not the experience we aim to provide. Your feedback has been escalated to our management team for review. We appreciate you bringing this to our attention and will use it to improve our communication and service going forward.
Regards,
The Weelee Team
Best regards,
Weelee's reply23 Jun 2025, 13:41
Official
Hi Cornel,
We’re truly sorry to hear about your experience and understand how frustrating it must have been, especially when making plans around a vehicle purchase. We apologise for any inconvenience caused.
We understand how this could have led to confusion, and your frustration is completely valid. This is not the experience we aim to provide. Your feedback has been escalated to our management team for review. We appreciate you bringing this to our attention and will use it to improve our communication and service going forward.
Regards,
The Weelee Team
We’re truly sorry to hear about your experience and understand how frustrating it must have been, especially when making plans around a vehicle purchase. We apologise for any inconvenience caused.
We understand how this could have led to confusion, and your frustration is completely valid. This is not the experience we aim to provide. Your feedback has been escalated to our management team for review. We appreciate you bringing this to our attention and will use it to improve our communication and service going forward.
Regards,
The Weelee Team
Best regards,