Bad Company and not good for business

Item: Weelee
Rating: 1
Author: Solomon M

I wanted to sell my Vehicle to Weelee and instead they referred me to Hindsight Auto aka Car to cash in Centurion. To my surprise they charged Hindsight Auto R5250 instead even though I cancelled the deal. I sold my vehicle for R50k even though I wanted R60K and after realising that I made a mistake I went back to Hindsight Auto to cancel the deal. Hindsight agreed and said provided Weelee reverse the invoice I get get my vehicle back for R60K. Weelee refused to reverse the amount and as a result I lost my vehicle. I pleaded with them for almost the whole day, explaining that I made a mistake and I live with chronic diseases, high blood pressure and sugar diabetes. Currently I don't have a vehicle and my feets are always swollen and I struggle to get to work. I am heart broken and think of taking my life. I am always depressed and if it was not for Weelee, maybe I could have my car now and now they referred me to Nigerian Guy by the name of Clement. He even used my documents to take a contract phone with Vodacom and now I they debit my account. I blame Weelee because if they did not refer me to Hindsight, my life was not gonna turn upside down. They phone me and promise me nothing instead of solving my problem. I told my family that if I die today due to depression or suicide, they must blame Weelee

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Replies (1)

Weelee's replyOfficial

25 Jan 2023, 13:28

Good Day Solomon

Thank you for your feedback and whilst we empathise with your situation, its important to provide clarity as to service that Weelee offers to provide car sellers with the best possible outcome when selling their cars.

In your situation, you had concluded the sale directly with the dealership to your satisfaction.

Thereafter you changed your mind and asked them to undo the sale agreement. They had already incurred additional costs and on-sold the vehicle. This was unfortunately not in our hands.

At Weelee, every client is important to us and our team made every effort to try and find you a replacement vehicle to suit your needs. You declined these offers. Should you wish, we will continue to keep in contact and use our best endeavours to source a vehicle to suit your needs and budget.

Kind regards.
The Weelee Team

Weelee's reply25 Jan 2023, 13:28

Official

Good Day Solomon

In your situation, you had concluded the sale directly with the dealership to your satisfaction.

Thereafter you changed your mind and asked them to undo the sale agreement. They had already incurred additional costs and on-sold the vehicle. This was unfortunately not in our hands.

Kind regards.
The Weelee Team