Bad Aftersales. Dont expect any and get ready to fight

We bought a car from Weelee. Bought the maintenance and warrenty plan. All the bells and whistles After 2 months we were told the tyres are worn and should be replaced. They said the car would not have passed roadworthy test. These tyres are worn out in the inside of the car.

So we phone weelee aftersales. To check the report and tell us what now. No answer. A week goes by, 2 weeks goes by We try the manager from weelee at Centurion. Gerhard Theron. You phone him he puts the phone in your ear. Sent a measage. No reply. Week 3, start phoning Nick, Gerhards boss. Reach him tuesday. He says he will phone me back. Still waiting. They dont answer calls nada. Is this there plan. Let aftersales ignore you so that time can run out. Its ridiculous to be serviced like this.