1 reviews | Active since Jun 2024
BAD AFTER SALE SERVICE
I am utterly disappointed with the service I am currently receiving. I recently bought a Suzuki SX4 GLX which I fetched on the 14th of June 2024 very smooth process.
On the 26th of June 2024 while driving on N1 the car just lost power and stopped. Switched it on and off Nothing the car wouldn’t move. Called Weelee to advise of the problem I was referred to Jonathan who by the way never answers calls. Got a tow truck to return the car to the dealership Weelee in this case. Jonathan was so not interested and just pointed where the car should be parked and disappeared. I eventually gave the car keys to Dylan who came along, that was at about 12 midday or so.
Today being the 27 June 27, 2024 , No one is answering my calls no communication whatsoever. Spoke to the receptionist lady today that promised someone would get back to me , thus far nothing .
We are so sorry for the disappointing experience and the delay in communication. We understand your frustration and can assure you this is not the level of service we aim to provide. We have escalated the matter internally and will be reaching out to you to ensure your concerns are hear and taken on board going forward.
The Weelee Team
We are so sorry for the disappointing experience and the delay in communication. We understand your frustration and can assure you this is not the level of service we aim to provide. We have escalated the matter internally and will be reaching out to you to ensure your concerns are hear and taken on board going forward.
The Weelee Team