ZT
Zininzi T

1 reviews | Active since Feb 2018

21 May 2026, 12:46

Audicious customer service from Weelee Centurion branch from Jonathan Jenkings

I collected the vehicle on Thursday, 30 April 2026. At the time the vehicle displayed a coolant warning indicating that the coolant needed to be topped up.Prior to purchasing the vehicle, I had pointed out a water leak near the air conditioning area during the viewing. I was assured that the issue had been resolved. However, the recurring coolant warning now suggests that the problem may not have been properly repaired.In addition, I have noticed that the brakes are worn.On 8 May 2026, the vehicle was returned to me by Bongani from the After Sales Department, who confidently advised that the vehicle was in good condition and should not give me any further issues. Unfortunately, I am now experiencing the exact same problem again. I have been met low empathetic consultant by the name of Desmond Gwangwa and his sarcastic manager Jonathan Jenkings. Additionally because of their pathethic service I was told I will not be getting a courtesy car I had to threaten for them to get me a courtesy car since they have caused inconvenience Bongani Khoza is a gent with empathy and a good cuatomer service! Keep up the good work I will leave another review for another day about the day I came to collect the vehicle it gets worse

0
Replies (2)
Weelee
Weelee's reply21 May 2026, 15:59
Official
Hi Zininzi, Thank you for taking the time to share your experience. We sincerely apologise for the issues you’ve encountered with your vehicle and the service received. This is not the standard we strive for. We have escalated the matter and will respond accordingly. The Weelee Team
ZT
Zininzi T's update21 May 2026, 19:11
Reviewer Update
I'll be waiting.