JA
Jacques A
1 reviews | Active since Nov 2010
03 Mar 2025, 09:07
As soon as you sign they ghost you.
The same as any other business out there, they are your best friend when you want to buy anything, but as soon as you sign they move on to the next victim. Never mind all the promises they made before the sale, or even the no communication afterwards. Arrange to meet on the day to collect the vehicle, sales guy is on leave, car still in the workshop and a day leave wasted for nothing. To make it worse, it has been more than 4 months now waiting on the new license disk and numberplates. Trying to contact them on WhatsApp, email or their web page does not change anything. Very bad after sales service.
Helpful (0)
Replies (3)0
Replies (3)
Weelee's replyOfficial
03 Mar 2025, 11:28Hi Jacques,
We're truly sorry to hear about your experience and the frustration caused by the delays and lack of communication. This is not the level of service we strive for, and we sincerely apologise for any inconvenience.
We’d like to resolve this matter as soon as possible. Please note we have escalated this internally and one of our consultants will be in touch to resolve the issue. Again we sincerely apologise for the inconvenience caused.
Regards,
The Weelee Team
We're truly sorry to hear about your experience and the frustration caused by the delays and lack of communication. This is not the level of service we strive for, and we sincerely apologise for any inconvenience.
We’d like to resolve this matter as soon as possible. Please note we have escalated this internally and one of our consultants will be in touch to resolve the issue. Again we sincerely apologise for the inconvenience caused.
Regards,
The Weelee Team
Weelee's reply03 Mar 2025, 11:28
Official
Hi Jacques,
We're truly sorry to hear about your experience and the frustration caused by the delays and lack of communication. This is not the level of service we strive for, and we sincerely apologise for any inconvenience.
We’d like to resolve this matter as soon as possible. Please note we have escalated this internally and one of our consultants will be in touch to resolve the issue. Again we sincerely apologise for the inconvenience caused.
Regards,
The Weelee Team
We're truly sorry to hear about your experience and the frustration caused by the delays and lack of communication. This is not the level of service we strive for, and we sincerely apologise for any inconvenience.
We’d like to resolve this matter as soon as possible. Please note we have escalated this internally and one of our consultants will be in touch to resolve the issue. Again we sincerely apologise for the inconvenience caused.
Regards,
The Weelee Team
JA
Jacques A's updateReviewer Update
05 Mar 2025, 14:28Not surprised, another 48 hours later without a peep from you. Funny, before I bought the vehicle you were messaging and calling me twice a day.
JA
Jacques A's update05 Mar 2025, 14:28
Reviewer Update
Not surprised, another 48 hours later without a peep from you. Funny, before I bought the vehicle you were messaging and calling me twice a day.
JA
Jacques A's updateReviewer Update
10 Mar 2025, 13:04Still no response.
JA
Jacques A's update10 Mar 2025, 13:04
Reviewer Update
Still no response.