1 reviews | Active since Dec 2019
Allowing dealers to make offers they have no intention of honouring - *********.
Weelee comes across as a very innovative way to sell your car. In practice, it is not that great, though.
My experience was with selling a Mazda BT-50. On the bidding day, dealers kept bidding and reached an impressive value. I was very excited as it was a higher offer than any dealer has given me at that stage. I accepted the offer, expecting to be contacted by the winning bidder. Luckily I read the mail again and realised that it is on me to contact the dealer. I arranged to take the bakkie for inspection - luckily the dealer was not too far from me - on the Saturday after bidding. The dealer tried to convince me that the front bumper on the bakkie I bought new, was resprayed (plot twist - IT WASN'T). He told me that they will call me shortly with an offer. (alarm bells - he has already made an offer which I had accepted). Monday morning, I made three calls to the dealer. Monday afternoon, I got a call offering me 22k less than HIS OWN winning bid. I asked why it was so much lower - he "suggested" I take it, since it is "still a good offer".
I contacted Weelee, who said that this is the way it works. It is up to the dealer to make the final offer. So, Weelee is ok with their dealer network offering prices they have no intention of honouring, just to outbid competitors and subsequently having sellers turn down honest, legitimate offers from non-scheister dealers, without any recourse.
This is an ********* business practice.
We appreciate your honest feedback here and thank you for letting us reach out to chat to you. We know there is always room to do better, and our promise is for us to continue to push, improve and always do right by our customers.
We hope you’ll consider giving us another chance in the future. Feel free to reach out to us anytime and we'll see to it that you get what you need.
Best,
The Weelee team
We appreciate your honest feedback here and thank you for letting us reach out to chat to you. We know there is always room to do better, and our promise is for us to continue to push, improve and always do right by our customers.
We hope you’ll consider giving us another chance in the future. Feel free to reach out to us anytime and we'll see to it that you get what you need.
Best,
The Weelee team
Instead, I got a marketing response on the site.
No, I do not have closure and I still think my experience with Weelee was poor. I can add empty promises to my list of things that don't impress me about Weelee now.
Guys, please don't call me again, I am not a simpleton or a child. I have shared my critique about your process and approach and it is up to you to either use it and improve or to disregard it and keep patting yourself on the back about the "great" job you are doing.
Instead, I got a marketing response on the site.
No, I do not have closure and I still think my experience with Weelee was poor. I can add empty promises to my list of things that don't impress me about Weelee now.
Guys, please don't call me again, I am not a simpleton or a child. I have shared my critique about your process and approach and it is up to you to either use it and improve or to disregard it and keep patting yourself on the back about the "great" job you are doing.