JA
Jacques A

1 reviews | Active since Nov 2010

25 Aug 2025, 12:43

Aftersales a joke

I bought a vehicle from them at the end of last year and I am still waiting for the license plates / new license. I have tried calling, emailing, even visited them over the weekend. Still no answer or feedback from them. They will do anything to close a sale, but forget getting any feedback from them again.

0
Replies (1)
Weelee
Weelee's reply25 Aug 2025, 15:28
Official
Hi Jacques,

We are very sorry to hear about the frustration you’ve experienced while waiting for your license plates and new license. We completely understand how concerning and inconvenient this must be. Please know that this is not the level of service we aim to provide.

We have escalated your feedback to the relevant team, and one of our senior managers will be in touch to follow up with you directly and ensure this matter is resolved as quickly as possible. We truly appreciate your patience and apologise again for the delay and lack of communication.

Regards,
The Weelee Team

Best regards,