Webtickets Not Helping

Webtickets is costing us money. We have a show opening in days and people can’t book. They promised to fix the issue but despite a long time on WhatsApp nothing happened. First the link took people to a previous run of the same show. They were not given an option to book of course as the show run is long over. Then this was fixed but the site won’t accept any cards offered for payment. Many people book after hours and the WhatsApp response is an automatic reply to come back during office hours. Meanwhile our show at Artscape this weekend DANCE OF THE LA GUMAS is reporting very low booking figures, despite intense public interest.