1 reviews | Active since Nov 2016

30 Nov 2016, 21:13

We tickets website duplicating orders

<p>This is the second time web tickets has done something ***** and I am very hesitant to buy from them in future. The first time around I bought two tickets, but then when the event came, I could only find one. Luckily they were nice enough to let us both through. This time, I was trying to buy 4 tickets, but somehow I was charged for 8 tickets and now I'm stuck with four extra tickets. I tried calling them, they said they need to call open air and said they will let me know at the end if the day yesterday, but no reply. I feel like I've been cheated. </p>

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Replies (3)
's update02 Dec 2016, 18:03
Reviewer Update

Web tickets resolved my issue promptly and even knew my name when I called in based on my query. They were very professional and very helpful

Webtickets
Webtickets's reply16 Sept 2020, 11:08
Official
Hi Jarod, thank you for your review.

Would you consider updating your initial star rating above - in light of our service? 

Best regards,

's update16 Sept 2020, 12:15
Reviewer Update
Hi Webtickets,

I'm happy with the outcome, thank you.