DG
Dayalan G
1 reviews | Active since May 2014
16 Jan 2023, 08:18
UNACCEPTABLE SERVICE
Sent numerous emails regarding my complaint to their customer care department dating back from the 22/12/2022 and NO FEEDBACK ABSOLUTELY NOTHING. When I follow up via email I got told that my complaint has been referred to the Key accounts manager which was on the 3/01/2023 and was told that I will get feedback but as expected nothing. I guess this is how this organisation operates with this don't give a dam attitude which is pretty much the norm now in this country. Im not sure how we consumers are expected to deal with organisation's like this. It's really pathetic and unacceptable. Just incase someone from Webtickets does start to give a dam my details are DAYALAN GOVENDER. ***
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Webtickets's replyOfficial
03 Feb 2023, 17:11Good day, we do apologise for the delay and inconvenience caused regarding your refund. We are happy to confirm that the issue has been resolved and a full refund has been granted. Kindly note where refunds are concerned we do follow strict instructions from event organisers.
Webtickets's reply03 Feb 2023, 17:11
Official
Good day, we do apologise for the delay and inconvenience caused regarding your refund. We are happy to confirm that the issue has been resolved and a full refund has been granted. Kindly note where refunds are concerned we do follow strict instructions from event organisers.