RV
Ronnie V

1 reviews | Active since Feb 2019

12 Apr 2024, 13:42

Excellent service

I paid for an event on Webtickets website using Zapper. Unfortunately there was a problem with the transaction and it was not clear if payment went through. After three unsuccessful attempts to contact the event organiser, I tried to deal with Webtickets. In hindsight I should have gone straight to Webtickets. They handled my query extremely timeously and were very professional. It is very refreshing to know that there are still people/companies in South Africa who do a good job. We are very quick to complain when things go wrong (which they often do) but seldom praise when things go right. The service I received from Webtickets was beyond what I expected and they deserve a huge compliment. Well done Webtickets.

0
Replies (1)
Webtickets
Webtickets's reply12 Apr 2024, 15:57
Official
Hi Ronnie

Thanks so much for your positive review. 

We appreciate this so much as we love to acknowledge our Support Team's hard work and always willing to go the extra mile for our customers.

Have the best weekend 😁.

Best regards
Webtickets Team 💚