WEBONLINE - absoluted repeated pathetic service

In short: I gave notification 2 end my subscription with WEBONLINE 4 end of September . I was then asked if I would like 2 be moved to a cheaper hosting with the company at no additional costing. (BUT also not told the very nominal fee is now payable upfront? and a NEW company incorporated will host the new package?) I agreed 2 the transfer. I was AGAIN partially billed for the month of September, but a deduction was ALLREADY done for September. Phoned in x2 today and asked 2 speak 2 a senior person - as I queried the double billing (or the fact that my payment for September \has now disappeared") - was told NONE available: Was later phoned back by \""Wimpie\"" - and told it will be investigated and I either phoned back or emailed by him. He did not do so:I got two e-mails today: 1: Stating that my hosting to the new option has been cancelled as I DID NOT PAY the new hosting (payment date of the 9th) and 2: and Email from George stating that \""Your services have been cancelled with WebONLINE and you have till the end of the month to transfer your domain name to your new host. Your services will work till the end of the month.\"" Can the MD of the Company sort this out?? His workers CANNOT """